We are hiring for two positions! Please see descriptions below.
Legal Administrative Assistant
The LAA will provide organizational, document management and administrative support to both the Complaints and Discipline processes of the College.
Duties and Responsibilities:
- Process letters of complaint from the public about veterinarians
- Provide document management, administrative and communications support for the staff lawyers, investigators and Investigation Committee (IC)
- Compile documents for the IC meeting agenda (PDF bookmarking)
- Schedule and organize IC meetings
- Draft and implement IC minutes
- Track all complaints and discipline case progression and conclusions (Excel and database)
- Manage electronic and hard copies of all documentation
- Answer phone calls and emails from veterinarians, the public, and investigators
- Provide general and communications support to management
- Assist with filing and archiving of College documents
- Assist with other office duties as required.
- Post secondary training to assist with legal documents, legal communication and confidential file management (successful LAA or paralegal program completion)
- Excellent English language skills – oral and written
- Ability to confidentially deal with sensitive information
- Ability to professionally deal with difficult situations involving veterinarians and public
- Ability to professionally deal with a large number of confidential or legal documents
- Strong computer skills relating to word processing and document management (Microsoft Word, Adobe, Excel, PowerPoint, SharePoint and Outlook)
- Polite, respectful, collegial, and attentive to detail
- Ability to multi-task and prioritize daily, weekly and monthly work duties
- Ability to work under time constraints both in a team and independently
- Minimum 2 years experience in professional regulatory organizations or in litigation firms
The mandate of the College of Veterinarians of British Columbia (CVBC) is to ensure that the public is served by a competent and ethical profession. This is a full time in office position. We offer on the job training in a collegial office environment, with excellent benefits.
In-House Investigator (Veterinarian)
Are you a seasoned veterinarian interested in a new challenge? As part of its ongoing mandate to ensure a competent and ethical profession, the College of Veterinarians of British Columbia (CVBC) is seeking a dedicated and objective veterinarian to join the team in Richmond, BC as a full-time Investigator.
The CVBC is the statutory body created to serve the interests of the public and animals through the regulation and advancement of the veterinary profession in BC. The CVBC's mandate is to create, promote and enforce a high standard of qualification, conduct and competence by practitioners of veterinary medicine. To do this the CVBC must set and enforce standards of practice and conduct that apply to all veterinarians in BC.
The CVBC is required to investigate complaints in a fair and transparent process, engaging both the complainant and the involved registrants in the gathering of facts and personal accounts related to the event. Working under the direction of the Staff Lawyer(s) that head the Complaints Department and reporting to the Registrar & CEO, the Complaints Investigator’s role is to utilize accepted investigative techniques as follows:
- Assess and identify the concerns raised by a complainant
- Communicate with all identified parties
- Collect information including personal accounts of events and responses to the concerns raised by the complainant &/or identified by the Investigator
- Conduct telephone and in-person interviews (either in office or at clinics) where necessary
- Analyze medical records and seek expert opinions where necessary
- Review all materials gathered and produce a thorough and objective written report to present to the Investigation Committee
- Attend meetings of the Investigation Committee to clarify and respond to questions (if any)
Valuable skills and characteristics:
- Current registrant in Good Standing with the CVBC or other Canadian jurisdiction
- Attention to detail
- Objectivity and impartiality
- Ability to manage multiple ongoing files
- Excellent communication skills (verbal and written – the majority of information-gathering is done via letter and email)
- Critical thinking
- Word Processing and computer skills (Word, Adobe, Excel, SharePoint)
This is an exceptional opportunity for an experienced veterinarian to challenge oneself in a rewarding and alternative role that relies on one’s knowledge, skills and experience. The successful candidate will be appointed as an inspector with statutory powers and protection listed in the Veterinarians Act. Training specific to the role will be provided. Some travel is required. The CVBC offers a collegial and supportive office environment, work-life balance, excellent benefits, and a competitive compensation package.